How does the free trial work?
Loora doesn’t have a free trial nor a freemium offer. The app is a paid subscription app and you must purchase a pro membership to be able to speak and learn on a daily basis.
However, we do offer the first lesson for free.
How do I cancel my free trial? As mentioned, there is no free trial. Just a free lesson. So there is no need to do anything.
How can I test the app ? We do offer the first lesson for free.
If you wish to test for a few more lessons, send a support message through the app’s settings and we will get back to you.
My payment was rejected How to complete your purchase if your payment failed or was declined:
- First, try purchasing a subscription once again.
- If you still can’t make the purchase, change the payment method in your iPhone Settings app, and try to complete the purchase.
- If you still can’t make the purchase, send us a message via Support and we will try to assist.
How do I cancel my Monthly/Annual plan? If you do not wish to renew the monthly/annual subscription at the end of the subscription period, please be sure to cancel it at least 24 hours before the end of the period. You can do that in advance and it wouldn’t affect your app experience. The app will stay open for the full subscription duration.
To cancel the renewal please follow these steps:
- Open Settings app on your iPhone.
- Tap your name.
- Tap Subscriptions.
- Tap Loora.
- Tap Cancel Subscription.
If you prefer, you can also access these subscription settings through Loora.
In the app’s settings, tap “Plan” and then “Manage subscription” to be re-directed to your phone's Subscription settings.
How to delete my data? Account deletion triggers data deletion. You can trigger that manually or just send a support message and request it.
To delete your account and data follow these steps:
